Frequently Asked Questions

Live fare APIs are expensive and often show prices that disappear by checkout. Instead, our agents search multiple airlines directly and send you real, bookable fares — usually within 24 hours.

Submitting a flight request is free. Any service fee, if applicable, is always disclosed upfront alongside your fare options, before you pay anything.

Most requests are answered within 24 hours. If your travel date is within the next 72 hours, please also reach us on WhatsApp so we can prioritize it.

We'll share secure payment options (bank transfer or card) once you confirm which fare you want. Your ticket is issued after payment is received.

Yes — just enter your own contact details as the lead passenger for now. We'll collect the traveler's full passport details when finalizing the booking.

Let us know as early as possible. Changes are subject to the airline's fare rules, which we'll explain clearly before you book.

It depends on the country and visa type — anywhere from a few business days (e-Visas) to several weeks (Schengen, US, Canada). Each country page lists an estimated processing time.

We review the refusal letter with you, identify what went wrong, and advise honestly on whether to reapply, appeal, or try a different visa category. We do not guarantee approvals — no legitimate agency can.

No. Most of the process — document review, form preparation, and guidance — can be handled remotely by email and WhatsApp. Biometrics appointments, where required, are booked directly with the relevant visa centre.

Yes. Submit a request for each destination and mention it in your notes — we'll coordinate timelines so they don't conflict.

No agency can guarantee a visa approval — that decision belongs to the embassy or consulate alone. What we guarantee is an accurate, complete, well-prepared application that gives you the best realistic chance.

Government and embassy fees are fixed and paid directly to them. Our service fee depends on the visa type and complexity, and is always quoted upfront before you commit to anything.

Most English-taught programs require one, though some universities offer waivers based on your prior education. We'll tell you exactly what your target schools require.

Most countries allow part-time work during term and full-time during breaks, with limits that vary by country and visa type. We cover this in detail once we know your destination.

It depends heavily on the country and school — tuition alone can range from a few thousand dollars a year (Germany, Poland) to much higher (US, UK private universities). We help you find options that fit your budget.

Yes — we identify scholarships you're eligible for and help strengthen your application, though we can't guarantee an award since that decision belongs to the scholarship provider.

Ideally 8-12 months before your intended intake, to allow time for admissions, funding proof, and visa processing. Starting late is still possible for some countries — ask us.

No. Many students start with just a country or budget in mind — we help narrow down the course and school from there.

No. We match candidates to verified employer openings after reviewing your profile. If you already have an offer, we can help you verify it and process the work permit.

No. We never charge a fee just to register your profile or be considered for job matching. Any service fee, where applicable, is only for specific paid services like CV writing or visa processing, and is always disclosed upfront.

Yes. We work with verified employers and follow standard, transparent recruitment practices. If anyone contacts you claiming to be from Kiavasity asking for upfront payment to "secure" a job, that is not us — verify directly through our official contact channels.

This depends on the country and visa type — several countries allow dependents to join skilled workers after a qualifying period. We'll walk you through your specific options.

A valid passport, your CV, and any relevant certifications or qualifications are enough to start. We'll tell you what else is needed once we know your target country and role.

It varies by country, industry, and how quickly a matching role opens up — anywhere from a few weeks to a few months. We'll keep you updated at every stage.

Yes. We help you properly document and present real funds, real sponsorships, and real facility arrangements through partner financial institutions. We do not fabricate, alter, or falsify financial documents — that's both illegal and a fast way to get an application permanently flagged.

It's documentation showing you (or your sponsor) have enough money to cover your trip, studies, or relocation — typically bank statements, fixed deposit certificates, or a sponsor's financial commitment letter, depending on what the embassy or institution asks for.

No. Approval decisions belong entirely to the embassy, consulate, or institution. What we guarantee is accurate, well-prepared documentation that reflects your real financial position clearly.

It depends entirely on the country and purpose — a UK student visa, a Canadian study permit, and a Schengen tourist visa all have different requirements. We'll tell you the specific figure once we know your destination and purpose.

We work with partner financial institutions who offer facility letters and fixed deposit arrangements for qualifying applicants. Terms and eligibility vary — we'll walk you through real options during your consultation.

Bank statement guidance can be quick. Facility letters or fixed deposit arrangements through partner institutions typically take longer — we'll give you a realistic timeline once we understand what you need.

Tour costs depend heavily on your dates, group size, and how you want the trip structured, so a flat listed price would rarely be accurate. Tell us what you have in mind and we'll send you a real, tailored quote — not a starting-from figure that changes once you ask.

Yes — that is actually our default approach. We start from what you want to experience, not a template.

Yes, from couples to larger group trips. Let us know your group size in the form and we'll factor it into your options.

Within 24 hours. For trips departing soon, message us on WhatsApp as well so we can prioritize it.

Yes — since we also handle flights and visas, we can coordinate all three so your dates and documents line up properly.

WhatsApp or the live chat on our site — both connect you to a real advisor, usually much faster than email during business hours.

Yes, our office is in Ikeja, Lagos. We recommend booking an appointment first via WhatsApp or our contact form so an advisor is available when you arrive.

Within 24 hours for messages sent through our contact form or email. WhatsApp and live chat messages are typically answered much sooner during business hours.

Yes — use the "Schedule a Consultation" option below and tell us your preferred day and time, and we'll confirm a slot with an advisor.